e911

Sharpen provides e911 functionality to each customer by location. Each location has a unique 911 registered address in the event any calls are placed to a 911 operator. All voice endpoints would be assigned a unique registered address for this functionality.

Required by law, e911 locations are used to ensure emergency help is sent to the correct location in the event of an emergency dial.

The drop-down menu can be accessed to view and edit any of the e911 locations set up for your company.

To create a new e911, click New Location and fill in the required fields.

Open

Location Information

• If your company has multiple locations, you’ll want to add each one as a separate e911 location.

Add Equipment

• Specify equipment (e.g., conference or lobby phones) for this location (this was originally intended for network topology).

General Information

• Enter any internal notes about your account and/or network configuration.

Once you’ve entered your address, click Validate . The e911 system will validate the address you've entered against known addresses.

After the system validates the address, you’ll be able to save.