Send Email
- John Kargol
The “Send Email” panel is a feature that allows you to send an email according to the settings you configure.
Configuration
To use this feature, you need to specify the following settings:
Set as Flow Initiator: By selecting "Set as Flow Initiator," this panel will serve as the starting point of the IVR flow, before proceeding to subsequent panels within the Logic+ flow.
Panel Name: It is recommended that you choose a name and keep it consistent. You will also need to specify the variable name to update. If the variable does not exist, it will be created.
Panel Description: It is recommended to provide a clear description of the panel, detailing its purpose and functionality. This is akin to documentation, making it easier for others to understand and identify its intended use when they encounter it.
To Address: This is the email address or addresses where you want to send the email. If you want to use a variable, separate the email addresses with a comma.
From Name: This is the name associated with the sender of the email.
From Address: This is the email address of the sender.
Subject: This is the subject of the email.
Body: This is the full text content of the email body. It supports HTML, so you can use formatting to make the email more visually appealing.
Exit Paths: Use the dropdown menu to select another panel in your flow. Any output from this panel will advance to the linked panel.
Default: The Default path is taken upon panel execution.
Error: The path taken when there is an error
To create tailored emails that apply directly to the recipient, use interaction variables. This is especially helpful for the email subject and body. By using interaction variables, you can create content that is specific to each recipient, making the email more personal and engaging.
Related Article: Available Predefined Variables