Google Chrome microphone permissions

When using the Sharpen Q Phone, you must grant the application access to your microphone. If you do not allow access to the Microphone, the Sharpen Q Phone will be unable to function.

Permission Notification
When launching Sharpen Q Phone and making a call for the first time, you will receive a pop-up notification asking for permission to use your microphone. It will look like this:

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When this pop-up appears you must click the Allow option. If you click Block you will be unable to use Sharpen Q Phone until you have removed the exception. If you click the X button you will be unable to complete the current call.

To validate settings following the initial prompt, simply click the lock icon to configure.

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Clearing Exceptions
In order to clear the Block for the microphone, complete the following steps:

1. In Chrome, navigate to chrome://settings/content

2. Scroll down to the Microphone section.
   
   

    

3. Default should be selected unless you want to use a specific device.

4. You will be presented with a list of sites that have requested microphone access, as well as if they have been blocked or allowed. Sharpen Q Phone will show up as https://app.sharpencx.com:443. If this appears as Block, make sure to adjust it to Allow.
   
   

    

5. Navigate back to Sharpen Q Phone and attempt to make another call, you should be presented with the pop-up notification again. Be sure to click Allow.