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Creating & Managing Custom Endpoints

Creating & Managing Custom Endpoints

From OctopusCX Dashboard, you want to start by navigating to Custom Endpoints by: 

  • Selecting Quick Campaign from the application switcher

  • Navigate to Custom Endpoints on the navigation panel to the left

Once you have completed the steps above, you will see a similar page to the one below:

Creating A New Endpoint

To create a new endpoint, start by clicking the Add Endpoint button located at the top right of the page

To add a new endpoint, begin by entering the necessary endpoint details. After providing the required information, click "Save" to create the new endpoint. Once saved, the newly created endpoint will be added to the list of available endpoints.

Editing An Existing Endpoint

To change an existing endpoint, click the More Options button and select Edit Endpoint.

 A new window will appear allowing you to modify the desired elements of the endpoint.

Deleting An Endpoint

To delete an existing endpoint, click the More Options button and select Delete Endpoint.

Then confirm by clicking Delete.

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