Scheduled Campaigns

From OctopusCX Dashboard, you want to start by navigating to Scheduled Campaigns by: 

• Selecting Quick Campaign from the application switcher

• Navigate to Scheduled Campaigns on the navigation panel to the left

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You should now be directed to a page like the one below. This page will provide you with an overview of all currently scheduled campaigns.

Select the New Campaign button to return to the initial page to schedule a campaign. You can follow the provided guides to set up your campaign.

If you need to cancel a scheduled campaign, click the More Options button and select Cancel Campaign. This will prevent the campaign from being sent at the scheduled time.

You should then see the campaign status go from SCHEDULED to CANCELLED.