Manage Holidays in OctopusCX Dashboard

Navigate to the Holidays page by;

• Hovering over the navigation menu to the left

• Left-click on Operating Hours 

• Left-click on Holidays in the dropdown menu

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Once you have completed the steps above, you will see a similar page to the one below: 

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Begin by selecting a Source number at the top left of the screen. 

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Next, select the date in which you wish to set the holiday to.

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Then type in the name of the holiday. You can also decide if you wish to make it a recurring holiday. Once you are ready, click Save.

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