Title: Sharpen Q: Agent Readiness  
Owner: Josh Daugherty (Deactivated)
Creator: Josh Daugherty (Deactivated) Mar 18, 2020
Last Changed by: Adam Settle Mar 25, 2022
Tiny Link: (useful for email) https://sharpencx.atlassian.net/wiki/x/4ICPOg
Export As: Word · PDF  
Labels
Global Labels (1)
Time Editor  
Mar 25, 2022 14:26 Adam Settle View Changes
Jul 01, 2020 14:24 Adam Settle View Changes
Jul 01, 2020 14:18 Adam Settle View Changes
Mar 26, 2020 15:05 Josh Daugherty (Deactivated) View Changes
Mar 18, 2020 17:28 Josh Daugherty (Deactivated)  
Outgoing Links
External Links (8)
    https://sharpencx.atlassian.net/wiki/spaces/CT1/pages/98248…
    https://sharpencx.atlassian.net/wiki/spaces/CT1/pages/98248…
    https://sharpencx.atlassian.net/wiki/spaces/CT1/pages/98425…
    app.sharpencx.com
    https://sharpencx.atlassian.net/wiki/spaces/CT1/pages/98235…
    app.iz1.sharpen.cx
    https://sharpencx.atlassian.net/wiki/spaces/CT1/pages/98251…
    https://sharpencx.atlassian.net/wiki/spaces/CT1/pages/98248…
SharpenCare Knowledge Base (11)     Page: Handling Inbound Web Chat in Sharpen Q
    Page: Handling Video Interactions in Sharpen Q
    Page: Handling Social Media Interactions in Sharpen Q
    Page: Sharpen Q: Agent Readiness
    Page: Sharpen Payments
    Page: Handling Interactions in Sharpen Q
    Page: Performance Tiles From an Agent Perspective
    Page: Handling Voicemail in Sharpen Q
    Page: Handling Inbound Email in Sharpen Q
    Page: Transferring an Interaction in Sharpen Q
    Page: Sharpen Q Phone