Josh Daugherty (Deactivated)
Adam Settle
Apr 01, 2020
Jun 08, 2020
Click on any of the links below to access specific Insights articles:
Data Sources, Data Dictionary
Sharpen Data Source: UC Call History
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Reports
The Report-Building Interface and Side Configuration Panel
Building a New Report (2 Methods)
Adding, Deleting, and Hiding Fields in a Report
Applying Filters and Filter Groups to a Report
Creating and Using Custom Labels
Derived Fields: The Basics
Creating a Derived Field (Example)
Creating a New Derived Field Using the sec_to_time Function (Example)
Reordering a Report’s Fields; Sorting by a Field
Summary Functions
Groupings