The “Send SMS Panel” is a feature that allows you to send an SMS message according to the settings that you put into place.
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Configuration
To use this panel, you need to specify the following settings:
Panel Name: This is a unique identifier for the Send SMS Panel.
Once you choose a name for the panel, it is recommended that you do not change it.
To Number: This is the phone number where you want to send the SMS message.
From Number: This is the phone number of the sender, also known as the caller ID.
Content: This is the full text content of the SMS message.
The phone number specified in the “From Number” setting must be a number in Inbound Routes. If the “From Number” is invalid, the Invalid Input exit path will be taken.
Exit Paths
When you use the Send SMS Panel, there are two possible exit paths:
Default: This exit path is taken when the panel execution is successful.
Invalid Input: This exit path is taken when one or more of the configuration inputs are invalid.
Additional Information
To create tailored SMS messages that apply directly to the recipient, use interaction variables. This is especially helpful when the message content should be specific to each recipient, making the SMS message more personal and engaging.
If the recipient replies to the SMS, the response will be sent back to the specified From Number.
It's important to remember to follow all relevant laws and guidelines for SMS messaging. Failure to comply may result in SMS messaging being blocked or disabled for the number.