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This article provides the steps to configure a Yealink phone to automatically connect to Sharpen. 

Preparation

Before beginning the provisioning process, it is important to fulfill the configuration items below. This can be done via the Configuration>Extensions menu within Sharpen Admin.

image-20240311-122315.png

  • MAC Address

    • The MAC should be entered strictly as an alpha-numeric string; do not include any colon characters in this field (i.e. 00:F0:12:AB:34:CD should be expressed as 00F012AB34CD)

  • Device type & device group have been designated and saved on the proper extension

Provisioning your Yealink Phone from the web interface

  1. Open a web browser and navigate to the IP address of the phone (ex. http://10.0.5.48)

  2. Login with default Yealink credentials

    • User: admin

    • Password: admin

  3. Navigate to Register>Account

  4. Set the following fields

    1. Account

      1. Line Active: Enabled

      2. Label: Enter extension number here, (ie.- Ext 108 if the extension is 108con1409)

      3. Display Name: Enter the user’s first and last name

      4. Register Name: This would be the user’s Username found on the extensions page within Sharpen, such as 108con1409, as shown below.

        image-20240311-121848.png

      5. User Name: (Same value as the Register Name above)

      6. Password: The password is a 32 character value found right under the field labeled ‘Extension’ from the image above.

    2. SIP Server 1

      1. Server host: Found on the extensions page under the field Server Address; Port: 5060 (If your server address is listed similarly to us1.vbx555.09.f.sipvbx.com on the extension page then you would enter us1.vbx555.sipvbx.com in the Server and Address fields)

        image-20240311-122011.png

      2. Transport: UDP

      3. Server Expires: 240

      4. Server Retry Counts: 3

    3. SIP Server 2 (First section not used; Only set the Enable Outbound Proxy Server section)

      1. Enable Outbound Proxy Server: Enabled

      2. Outbound Proxy Server 1: (Same value as the Server Host field)

      3. Outbound Proxy Server 2: (Same value as the Server Host field)

Next click the ‘Confirm’ button at the bottom of the page

Reboot the device by unplugging the phone and plugging it back in.

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