Welcome to the new Webtext Service Desk. As you may know, Sharpen and Webtext have joined forces. As a result, we have consolidated our service desks into one tool, Jira Service Management. As we work toward a universal and integrated Sharpen + Webtext Services experience, we're taking these first steps to provide a solid framework for our continued growth.
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More information regarding access and use of the new service desk, is available below, including a FAQ for answers to some common frequent questions.
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We have also included a comprehensive FAQ section that should answer most of your questions.We understand that change can be difficult, and we want to make this transition as smooth as possible. Our team is available to provide you with any assistance you may need during this process.
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