Content Comparison

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1. Passing Logic+ Variables to Q Tab CX
   This method involves passing Logic+ variables directly to Q Tab CX, where they are used to trigger actions or processes within the CX environment.

   1. In this example, if you have a Logic+ variable named logicPlusVariableHere, the provided formatting will extract its value from Logic+ and pass it into Q Tab CX. After being passed, the value can be referenced and utilized in CX as $logicPlusVariableName.

      1. Code Block
         $callKey = $_GET['clickToCall']; $call_details = $sharpen->getCallDetails($callKey); $logicPlusVariableName = isset($call_details['data']['logicPlusVariableHere']) ? $call_details['data']['logicPlusVariableHere'] : '';

2. Passing Logic+ Variables to CX via an Integration Panel
   In this scenario, Logic+ variables are passed to CX through an integration panel, which triggers the CX process within a Logic+ flow. This method enables seamless integration between the two systems for more complex workflows.

   1. In the example below, if you have a Logic+ variable named logicPlusVariableHere, the formatting provided will extract the value of this variable from Logic+ and pass it into CX. Once passed, the value can be referenced and used in CX as $logicPlusVariableName.

      1. Code Block
         $_POST = isset($_POST) && count($_POST) ? $_POST : json_decode(file_get_contents("php://input"), true); $logicPlusVariableName = $_POST['logicPlusVariableHere'] ?? '';

Each method allows for the appropriate handling and execution of actions based on the Logic+ variables, tailored to the specific requirements of the integration or flow being utilized.