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This article provides the steps to configure a Yealink phone to automatically connect to Sharpen. 

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Preparation

Before starting beginning the provisioning process, you should ensure that the following items have been entered into the specific extension page for the device you are attempting to programit is important to fulfill the configuration items below. This can be done via the Configuration>Extensions menu within Sharpen Admin.

Please confirm the following configuration has been saved for each extension you plan to provision before proceeding:

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• MAC Address

  • The MAC should be entered strictly as an alpha-numeric string; do not include any colon characters in this field (i.e. 00:F3F0:6212:B1AB:7A34:03 CD should be expressed as 00F362B17A0300F012AB34CD)

• Device type & device group have been designated and saved on the proper extension

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Provisioning your Yealink Phone from the web interface

1. Open a web browser and navigate to the IP address of the phone (ex. http://10.0.5.48)

2. Login with default Polycom Yealink credentials

   • User: admin

   • Password: admin

3. Navigate to Register>Account

4. Set the following fields

   1. Account

      1. Line Active: Enabled

      2. Label: (Insert Enter extension number here, (ie.- Ext 103108 if the extension is 108con1409)

      3. Display Name: (User’s name here)Enter the user’s first and last name

      4. Register Name: This would be the user’s Username found on the extensions page within Sharpen. This should reside here:

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         , such as 108con1409, as shown below.

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      5. User Name: (Same value as the Register Name above)

      6. Password: The password is a 32 character value found right under the field labeled ‘Extension’ from the image above.

   2. SIP Server 1

      1. Server host: Found on the extensions page under the field ‘Server Address’ Server Address; Port: 5060 (If your server address is listed similarly to us1.vbx555.09.f.sipvbx.com on the extension page then you would enter us1.vbx555.sipvbx.com in the Server and Address fields)

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      2. Transport: UDP

      3. Server Expires: 240

      4. Server Retry Counts: 3

   3. SIP Server 2 (First section not used; Only set the Enable Outbound Proxy Server section)

      1. Enable Outbound Proxy Server: Enabled

      2. Outbound Proxy Server 1: (Same value as the Server Host field)

      3. Outbound Proxy Server 2: (Same value as the Server Host field)

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Reboot the device by unplugging the phone and plugging it back in.