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1. Step 1. Complete the attached Download this LIDB Template using the following info.

   • OTC Number – (By default this field will be populated ‘212450’)

   • NPA – “Numbering Plan Area” or “Area Code”

   • NXX – “central office code" or "exchange"

   • Line # - “Subscriber Line Number” 

   • Action Code – Options to updates numbers by inserting, deleting, or changing caller ID.

   • Class – Classifies number as Business or Residential line

   • Billed Number Screening - (By default this field will be populated as “D - Delete restrictions”)

   • CNAM Action – Options to updates numbers by inserting, deleting, or changing caller ID.

   • Privacy Indicator – Allows Caller ID or restricts name display as “private”

   • Caller ID Name - 15 characters or less including spaces. 

   • OCN - (By default this field will be populated ‘979E’)

   • RAO – (By default this field will be populated ‘Q23’)

   • The first line is an example for Sharpen's Number.

   Step 2.  Submit CSV (located at the bottom of this document)

2. Enter the TNs in Column A

3. Fill out Column M - will be Business or Residential

4. Fill out Column N - will be PUBLIC or PRIVATE

5. Fill out Column L - This is the Caller ID Field

   1. It is limited to 15 characters including spaces

6. You will leave all of the other columns blank

7. Submit the request to support@sharpencx.com with the attached updated LIDB form.

8. Step 3. Please allow 5 to 7 business days for the CNAM to update