The "Disconnect" panel serves as a tool within the IVR system to disconnect calls under specific scenarios. This may include disconnecting calls for black listed callers, as defined by IVR settings, following the playback of a closure prompt, and other similar events.
Configuration
Set as Flow Initiator: Selecting "Set as Flow Initiator" designates this panel as the starting point of the IVR flow, initiating the sequence before progressing to subsequent panels within the Logic+ flow.
Panel Name: Choose a consistent name for the panel.
Panel Description: Provide a clear description detailing the panel's purpose and functionality. This acts as documentation, facilitating better understanding and identification of the panel's intended use by others.
Exit Paths
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: Use the dropdown menu to select another panel in your flow. Any output from this panel will advance to the linked panel.
Default: The Default path is taken upon regular panel execution (disconnection).
Error: This path is taken if there was an error.
