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Choose where to route the call if the maximum Ring Time is reached.
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Ring Groups will not route to a Sharpen Q user if their extension is added, it will route to Connect or Desk Phone users. However, if it is necessary, a user will need a DID so that it can be added to the selected users via “Add External Numbers,” successfully routing the Ring Group call to the Sharpen Q user. |
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This is one article in a series covering Admin Configuration topics. |
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