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In some circumstances, particularly for troubleshooting, it may be useful to explicitly define which webRTC server or region your Sharpen Q Phone or Connect phone is connecting to. This article describes how to identify which server you’re currently connected to, as well as how to temporarily connect to a different server or region.

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Connecting to a different server or region

Note

It is important to consider that establishing a new connection requires a new login. Before following the steps below, please logout of your Sharpen session, whether it be Sharpen Q or Connect.

Sharpen Q

Simply utilize the following URL for login with the appropriate server or region.

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