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Please only submit requests for local numbers that have already been ported or purchased. |
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Step 1. Complete the attached LIDB Template using the following info.
OTC Number – (By default this field will be populated ‘212450’)
NPA – “Numbering Plan Area” or “Area Code”
NXX – “central office code" or "exchange"
Line # - “Subscriber Line Number”
Action Code – Options to updates numbers by inserting, deleting, or changing caller ID.
Class – Classifies number as Business or Residential line
Billed Number Screening - (By default this field will be populated as “D - Delete restrictions”)
CNAM Action – Options to updates numbers by inserting, deleting, or changing caller ID.
Privacy Indicator – Allows Caller ID or restricts name display as “private”
Caller ID Name - 15 characters or less including spaces.
OCN - (By default this field will be populated ‘979E’)
RAO – (By default this field will be populated ‘Q23’)
The first line is an example for Sharpen's Number.
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Take note that toll-free CNAME is not supported so they cannot be updated. |
Download this LIDB Template CSV (located at the bottom of this document)
Enter the TNs in Column A
Fill out Column L - This is the Caller ID Field
It is limited to 15 characters including spaces
Fill out Column M - will be Business or Residential
Fill out Column N - will be Allowed or Blocked
You will leave all of the other columns blank
Submit the request to support@sharpencx.com with the attached updated LIDB form.
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Please allow 5 to 7 business days for the
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CNAME to update
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Please Note:The Caller ID that shows up when you call someone is determined by the receiving carrier’s database. Some carriers may take longer to update depending on their update schedule. |