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John Kargol

John Kargol

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  • Available Variable(s)

    • $(ani): Represents the caller's ID (Automatic Number Identification).

    • $(cnam): Represents the caller's ID (Automatic Number Identification).

    • $(dnis): Refers to the number dialed by the caller (Dialed Number Identification Service).

    • $(queueSkills): Used to update, adjust skills during the flow, or retrieve what skills are assigned.

    • $(queuePoints): Used to update, adjust queue points, or retrieve how many points are assigned.

    • $(twitter): A variable available for inserting information for reporting or routing purposes.

    • $(facebook): A variable available for inserting information for reporting or routing purposes.

    • $(clickToCall): The unique call key associated with the call.

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