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| Note |
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Take note that toll-free CNAM CNAME is not supported so they cannot be updated. |
Download this LIDB Template CSV (located at the bottom of this document)
Enter the TNs in Column A
Fill out Column L - This is the Caller ID Field
It is limited to 15 characters including spaces
Fill out Column M - will be Business or Residential
Fill out Column N - will be
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Allowed or
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Blocked
You will leave all of the other columns blank
Submit the request to support@sharpencx.com with the attached updated LIDB form.
Please allow 5 to 7 business days for the
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CNAME to update
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