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Panel Name: This is a unique identifier for the panel. It's recommended that you do not alt alter it once you've chosen a name.
To Address: This is the email address where the agent's response will be delivered.
To Name: This is the full name of the email recipient.
Callback Number: This is the phone number by which the email recipient can be reached.
Queue ID: This is the ID of the queue in which the email interaction will be created.
InteractionID Variable: This is the name of the interaction variable that will store the value of the created interaction's InteractionID. The associated Queue Call Manager ID can be pulled from this new interaction.
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