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Shannon Garrigus

Shannon Garrigus

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  • Select a specific next step to occur if/when the Max Wait Time is reached.

    • External Number

    • Auto Attendant

    • Ring Group

    • Extension

    • Voicemail

    • Time Control

    • Voicemail Broadcasting

    • Sharpen Q

    • Sharpen Q Voicemail

    • Sense

    • Sharpen Q Force Callback

Info

For more information on each of these options, see Admin > Configuration > Auto Attendant.

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  • Select the specific next step if no agents are available.

    • External Number

    • Auto Attendant

    • Ring Group

    • Extension

    • Voicemail

    • Time Control

    • Voicemail Broadcasting

    • Sharpen Q

    • Sharpen Q VoicemailSense

    • Sharpen Q Force Callback

Info

For more information on each of these options, see Admin > Configuration > Auto Attendant.

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