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Uninterrupted, consistent network performance is required for a good experience with the Sharpen platform. Due to the inherent nature of Voice interactions to be real-time, we need consistency in the underlying network. Otherwise, users may experience dropped calls, choppy call quality, latency, or an overall slow experience.
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Guidelines for optimal performance
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Chrome by default blocks port 5060, which is what Sharpen’s speedtest uses. Flags need to be set when Chrome is launched. Instructions for Windows, Mac, and Linux can be found here. |
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