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When troubleshooting WebRTC connectivity issues, it is helpful to confirm whether or not the client can successfully reach the necessary STUN server. This guide provides a quick set of instructions to validate reachability. There are two methods of testing; 'Using the Browser Console” and the “webrtc.github.io” method

webrtc.github.io

The following tool is not managed by Sharpen, so it should be noted that its usefulness may change.

  1. Navigate to Trickle ICE (webrtc.github.io)

  2. Click the “Gather Candidates” button

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  3. Evaluate the results

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  4. If you do not see a reflexive reference to your public IP address, then you’re having issues connecting to the Google STUN server.

Using the Browser Console

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A response should look something like this if it worked

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Alternatively, we can test STUN server connectivity through the tool below.

webrtc.github.io

The following tool is not managed by Sharpen, so it should be noted that its usefulness may change.

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Navigate to Trickle ICE (webrtc.github.io)

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Click the “Gather Candidates” button

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Evaluate the results

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