Content Comparison

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1. Open Google Chrome and enter chrome://webrtc-internals into the address bar
   It is at this point that webRTC internals logging is tracking the data we need.

2. Leaving the webrtc-internals tab open, navigate back to Sharpen Q and reproduce the issue
   *Be sure to leave the webrtc-internals tab open during the reproduction of the issue*

3. Following the reproduction of the issue, Once you’ve reproduced the issue, stay active during the call, and navigate back to the webrtc-internals tab and click the ‘Create Dump' arrow in the top left corner to expand. It is important to perform this step quickly due to the nature of Chrome log retention. Try If gathering the log after the call has disconnected, try to gather this information within 30 seconds from the time of reproduction.

4. Click the “Download the PeerConnection updates and stats data” button to save the dump file

5. Save the file to a known location and upload it to the SharpenCare request you are working on

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