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Access to these domains need to be open regardless of the isolation zone (IZ0,IZ1) in which your account is built.
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Domain |
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Domain
Protocol/Port | Purpose | |
|---|---|---|
*.s3.amazonaws.com | TCP: 443 | Long-term audio and image file storage |
stun.l.google.com | UDP: 19302 | WebRTC STUN server |
stun1.l.google.com | UDP: 19302 | WebRTC STUN server |
stun2.l.google.com | UDP: 19302 | WebRTC STUN server |
stun3.l.google.com | UDP: 19302 | WebRTC STUN server |
stun4.l.google.com | UDP: 19302 | WebRTC STUN server |
*.yealink.com | TCP: 443 | Yealink auto-provisioning |
*.ckeditor.com | TCP: 443 | Visual editor/UI library |
*.loggly.com | TCP: 443 | Logging |
*.pendo.io | TCP: 443 | Analytics and logging |
*.ingest.io | TCP: 443 | Client logging |
*.gstatic.com | TCP: 443 | Font library |
*.googleapis.com | TCP: 443 | Font library |
*.fortawesome.com | TCP: 443 | Font library |
*.fontawesome.com | TCP: 443 | Font library |
Isolation Zone Domains
Access to these domains should be open with respect to which isolation zone your account is built in.
Isolation Zone 0 | Your users login to app.sharpencx.com
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app.sharpencx.com
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Domain | Protocol/Port | Purpose |
|---|---|---|
*.sharpencx.com | TCP: 443,8089,8090 | App |
*.sharpen.cx | TCP: 443 | Supplemental app domain |
*.cx.shpn.co | TCP: 443 | CX and VCX |
*.sipvbx.com | UDP: 5060 | SIP registration and signaling |
*.fathomvoice.com | TCP: 80,443,9002 | Provisioning, API, webRTC registration |
Isolation Zone 1 | Your users login to app.iz1.sharpen.cx
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app.iz1.sharpen.cx
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Domain | Protocol/Port | Purpose |
|---|---|---|
*.iz1.sharpen.cx | TCP: 80,443,8089,8090,9002 | Provisioning, app, webRTC registration |
*.cx-iz1.shpn.co | TCP: 443 | CX and VCX |
If whitelisting by IP is necessary, the following ranges/addresses apply. *IPs subject to change.
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