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Navigate to the "Console" tab
Click the "Clear Console" button
Navigate to the "Network" tab
Click the "Clear" button
Reproduce the issue
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At this point you're ready to package the files and send them to Sharpen. Simply zip them up and send them to SharpenCare with the associated case.
Historic browser logging (net-export)
If the issue you're experiencing does not happen on demand, or predictably, you may need to enable Chrome net-export logging to run in the background while you wait for the issue to occur. The steps are simple
Open a new Chrome tab
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.
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Input chrome://net-export into the URL bar
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Click the large "Start Logging to Disk" button
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Choose a location to save the file and add a date/time designation to the filename
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Save
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Navigate back to your Sharpen tab and reproduce the issue
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Once you have reproduced the issue, navigate back to the "Network Log Export" tab and choose "Stop Logging"
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