OS

Windows 7 or greater

OSX Yosemite 10.10 or greater

• 64-bit when using desktop app

CPU

Intel or AMD CPU released after 2010

Memory

6GB RAM or greater

Network

10/100 NIC (wired) or greater  802.11n (wireless) or later

Display

1680x1050 resolution or greater

IP Phones

Polycom

• VVX Series

• IP Series

• Soundpoint Series

Yealink

• Txx Series

• Wxx Series

Headsets

• Any USB or 3.5mm headset properly recognized by the client workstation and web browser

• Wireless headsets are discouraged due to increased probability of signal interference which can resulted in degraded call quality

• Sharpen does not officially certify or support any particular headset due to the wide variety of suitable devices

Browser

• Google Chrome (Past 3 revisions)

• Microsoft Edge Chromium (Past 3 revisions)