Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Navigate to the appropriate view of Sharpen within app.sharpencx.com in Google Chrome

  2. Click in an open space within the app

  3. Press Ctrl + M on your keyboard

    1. You should notice a yellow panel/highlight across the top of your Q view. This indicates debug mode is ona message in the Console Logs for “debug mode on”

      Image Added
  4. Right-click in any empty space and choose "Inspect" 

  5. Navigate to the "Console" tab

  6. To toggle off, simply press Ctrl + M again

    1. The yellow bar should go away at this timeYou should a message in the Console Logs for “debug mode off”

  7. If Option M does not work, please use the steps in the “A different OS?” section below

Mac:

  1. Navigate to the appropriate view of Sharpen within app.sharpencx.com in Google Chrome

  2. Click in an open space within the app

  3. Press Option + D on your keyboard

    1. You should notice a yellow panel/highlight across the top of your Q view. This indicates debug mode is ona message in the Console Logs for “debug mode on”

      Image Added
  4. Right-click in any empty space and choose "Inspect" 

  5. Navigate to the "Console" tab

  6. To toggle off, simply press Option - D again

    1. The yellow bar should go away at this timeYou should a message in the Console Logs for “debug mode off”

  7. If Option D does not work, please use the steps in the “A different OS?” section below

A different OS?:

...

  1. Navigate to the appropriate view of Sharpen within app.sharpencx.com in a Chromium based browser

  2. Right-click in any empty space and choose "Inspect" 

  3. Choose the "Sources" tab

  4. Observe the pane on the right side of the screen and find the "Watch" sub panel

  5. Click the "+" button

  6. Enter localStorage.debug=true

  7. Hit Enter

  8. Refresh your browser

    1. You should notice a yellow panel/highlight across the top of your Q view. This indicates debug mode is ona message in the Console Logs for “debug mode on”

      Image Added
  9. Navigate back to the console tab

  10. To toggle off, simply adjust the value to false

...

  1. After inspecting the page, navigate to the "Console" tab.

  2. Look for the Gear Icon, next to the three vertical dotsNext, choose settings, to navigate to Settings

    Image Added
  3. Make sure both "Show timestamps" and "the following preferences are checked:

    1. Under Console

      1. Show timestamps

      2. Preserve log upon navigation

    " are checked under Preferences>Console subsection.
  4. Make sure “Preserve log” is checked under the “Network” subsection.

...

    1. Under Network

      1. Preserve log

...

Reproducing the issue:

Logging is all setup. We're ready to reproduce the issue. Upon every reproduction it is best practice to clear out the logging for the console and network tabs before getting started.

  1. Navigate to the "Console" tab

  2. Click the "Clear Console" button

    Image Added
  3. Navigate to the "Network" tab

  4. Click the "Clear" button

...

  1. Image Added
  2. Reproduce the issue

...

Saving the logs:

Once we've reproduced the issue, it is very important to download both the Console and Network logs before exiting the browser.

...