In some circumstances, particularly for troubleshooting, it may be useful to explicitly define which webRTC server or region your Sharpen Q Phone or Connect phone is connecting to. This article describes how to identify which server you’re currently connected to, as well as how to temporarily connect to a different server or region.
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Please note that utilizing this method steps around the natural load balancing which occurs in the webRTC environment. We recommend only using this method temporarily during troubleshooting efforts. |
Identify your current webRTC server
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