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1. Navigate to Admin -> Configuration -> Logic & Actions
   

   

2. On the Logic & Actions page, click on the New Action button.
   

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General Settings

1. In the Name field enter in a descriptive name such as “Assign 200 Queue Points to MyQs”.

2. In the Description field enter in a description of what this bot is meant to do.
   

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Trigger

The trigger is what initiates the Action bot

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1. In the filter field, select Queue Call Manager ID. 

2. Select the “is not null” operator.
   

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3. In the Order By field, select Queue Call Manager ID

4. In the Order By Sort field, select Descending.

5. In the Limit Results field, enter in 1.

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1. The action bot is not fast enough to add the points directly at the time of queue entry, because it's not truly an event based action (still relies on a cronjob). So the adding of points takes 1-2 seconds.

2. Because of this, the points bubble will not show until a refresh, or new login to queue.

3. You can workaround this by using a more creative processing Q/action bot combo to make sure the points are assigned before it enters Q.

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